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FAQ

What is probiotic?

Probiotics is a collective term for beneficial bacteria primarily found in our intestines, but also in the female intimate area. In the vagina, probiotics mainly consist of lactic acid bacteria that help create a pH-balanced environment where harmful bacteria cannot thrive. The term “probiotics” literally means “for life.”

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What function does Lactic acid bacteria have in the vagina?

In a healthy vagina, lactic acid bacteria, also known as lactobacilli (of the Lactobacillus species), dominate. These bacteria produce lactic acid, which balances the vaginal pH, preventing harmful bacteria from growing. Lactic acid bacteria are therefore essential for maintaining good intimate health. At certain life stages, such as during menstruation, pregnancy, after antibiotic treatments, or during menopause, the number of lactic acid bacteria can decrease. This reduction may lead to imbalances and symptoms such as itching, irritation, or unpleasant-smelling discharge.

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What pH value should the female vagina have?

The vaginal pH can vary between individuals and depending on life stage. Generally, it is said to range between 4.0 and 4.4. With ellen® Vaginal pH-Control®, you can test your vaginal pH yourself.

What should I do if my pH-value is too high or too low?

If you have a changed pH value, you should contact a gynecologist. Also pay attention if you experience any discontinued readings, such as altered discharge or a difference in your vaginal odor.

Why should you add probiotics to your intimate area?

Adding probiotics to your vulva and vagina can help maintain your natural pH balance, which is essential for good intimate health. Life stages like menstruation, pregnancy, antibiotic treatments, or menopause increase the risk of pH imbalances.

Why are Ellen's products parfume free?

Ellen believes that a vagina should smell just like a vagina. In addition, the skin in the intimate area is extra sensitive and adding perfume can create irritation.

What does a pH-balanced vagina mean?

A pH-balanced vagina means, among other things, that you:

  • Avoid inconvenience and discomfort
  • Avoid irritation and itching
  • Avoid an vagina that smells bad
  • Promotes the good bacteria and keeps away the unwanted ones that make life boring for you and your intimate area
Why are Ellen tampons more expensive than many others?

Ellen tampons are a premium product containing probiotics, which sets them apart from standard tampons. ellen® Probiotic Tampon includes natural lactic acid bacteria commonly found in the vagina. These bacteria maintain an acidic vaginal environment, especially during menstruation. Ellen’s unique probiotic blend (LN) is carefully incorporated into each tampon during manufacturing. You can even see the probiotics in an ellen® Probiotic Tampon. The three bacterial strains added are the most common in a healthy vagina, helping to maintain pH balance throughout menstruation. An ellen® Probiotic Tampon is so much more than just a regular tampon—what you’re really paying for is the added probiotic benefits, with the tampon itself as a bonus.

I'm pregnant, can I use ellen® Probiotic Cream?

Yes, ellen® Probiotic Cream is safe to use during pregnancy and breastfeeding.

Are your tampons safe to use?

Yes, our tampons are safe to use. All our tampons comply with the EU General Product Safety Directive 2001/95/EC. We adhere to strict quality and safety standards in our production and perform thorough tests to ensure this. Our tampons are certified according to OEKO-TEX® Standard 100, which is an independent and one of the most trusted health labels to guarantee that the product is safe to use. Before our tampons are released on the market, they undergo rigorous inspections to ensure high quality and safety.

Do Ellen's tampons contain heavy metals?

Our tampons are certified according to OEKO-TEX® Standard 100, which is an independent and one of the most trusted health labels to guarantee that the product is safe to use. As part of the OEKO-TEX® Standard 100 certification, the presence of heavy metals in products is also checked. Before our tampons are released on the market, they undergo rigorous inspections to ensure high quality and safety.